NEELESH SINGH

Name: Neelesh Singh

Profile: Technical Product Manager

Email: Neelesh.Singh@dal.ca

Major Skill Sets

Roadmap planning and Prioritization95%

KPI selection 80%

Business to Technical requirements 100%

Cross-Functional collaboration 100%

Lean Agile Principles 90%

MVP experiments 85%

Market Research & Competitive Analysis 85%

Technical Software Engineering 100%

Data-Driven Decision Making 95%

About me

My journey into product management began on the streets of Halifax (Nova Scotia, Canada), where I worked part-time as a food delivery driver during my master’s program. Parking in the city was a constant battle, with fines piling up and frustrations mounting. I wondered: was I alone in this struggle, or was this a widespread problem? Fueled by curiosity, I created a Google Forms Survey to find out. Sharing it across social media, I gathered over 34 responses, with a staggering 96% of participants echoing the need for a solution to this urban challenge. That moment—identifying a problem, validating it with data, and envisioning a solution—sparked my passion for product management.

Since then, I’ve channeled that passion into building impactful products that address user pain points. At CoreLogic, I’ve led initiatives that blend innovation with strategy. Whether it was integrating AI assistants into MLSTOUCH to auto-generate property descriptions—growing the user base to over 1 million—or driving adoption with API integrations like Canva and Zapier, I’ve focused on solving real-world problems with measurable results. My work on OneHome.com further underscores my commitment to delivering seamless user experiences, improving retention by 15% and cutting support complaints by 40%.

Before stepping into product management, my technical foundation as a software engineer equipped me with a deep understanding of systems and the ability to bridge the gap between development teams and business needs. But my curiosity doesn’t stop at work. I channel my creative energy into writing books on Agile Product Management and experimenting in the kitchen, where I find joy in crafting delicious dishes. These hobbies reflect my belief in balance and continuous learning—values that fuel my approach to both work and life.

From ideation to execution, my journey has always been about solving meaningful problems, and I can’t wait to tackle the next big challenge. Let’s build something extraordinary together, shall we?

Interests

Passions and activities that drive my product thinking.

Exploring Innovative Products Across Industries

I have a keen interest in discovering and experimenting with new products across various domains. This curiosity helps me identify usability gaps, generate ideas for improvements, and understand diverse user behaviors—insights that directly contribute to creating user-centric solutions in my role as a product manager.

Following Emerging Market Trends

I love diving into newsletters, Reddit forums like r/ProductManagement, and industry blogs to stay ahead of market trends. This habit keeps me informed about shifting consumer demands and innovative solutions that inspire product roadmaps.

Decoding Customer Feedback

I frequently read app store reviews and product feedback on platforms like Trustpilot to understand real-world user experiences. Whether it’s spotting recurring pain points or creative feature suggestions, this helps me practice customer empathy and prioritize impactful improvements.

Building Empathy Through User-Stories

I enjoy engaging in conversations on Reddit forums like r/UserExperience and other social media channels, where users discuss their frustrations with existing products. These discussions inspire me to think critically about how to build features that better serve user needs and solve common problems.

Exploring Behavioral Psychology in Design

Books like "Hooked" by Nir Eyal and podcasts on behavioral psychology fascinate me. They fuel my understanding of how users form habits with products, enabling me to design features that align with their natural tendencies making them addictive to the product and therefore encourage engagement.

Experimenting With Productivity Tools

I often try out tools like Notion, Asana, or Zapier to streamline my own workflows. Sharing my experiences with peers has helped me recommend tools that improve team collaboration and align with product goals.

Professional Experience

CoreLogic

Technical Product Manager / August 2023-Present
Built and integrated AI Assistant for property descriptions with MLSTOUCH

Solution (The What) – Integrated AI to auto-generate property descriptions from images and location metadata.
Problem (The Why) – Eliminated manual listing creation, meeting agents' need for 5x faster, high-quality listings.
Metrics – Achieved 11% user growth rate over Q2 2024, expanding MLSTOUCH’s user base from 900k to 1M.

Driving Adoption Rate through cross-platform third-party API Integrations

Solution (The What) – Facilitated API integration with Canva for tailoring social media templates, Zapier for workflow automation between different APIs, and AR walk the property lines for immersive property exploration.
Problem (The Why) – Addressed agents' challenges in marketing efficiency, productivity, and client engagement.
Metrics – Improved multiple dimensions, boosting MLSTOUCH’s adoption rate by 18% annually.

Boosted Retention Rate of OneHome.com, and improved customer satisfaction for MLSTOUCH

Solution (The What) – Built, integrated and launched a Centralized Service Layer (CSL) from 0 to 1 by collaborating cross-functionally between developers, UX designers, and QA to synchronize data across platforms.
Challenge (The Why) – Resolved discrepancies where users faced inconsistent data, such as listings added to favorites on one platform not syncing with others or listings visible on MLSTOUCH, not available on Onehome.com. These caused frustrations leading to bad app reviews and frequent customer support complaints.
Metrics – Reduced customer support complaints by 40%, improved app ratings from 4.6 to 4.8 on the App Store, and boosted retention rates by 15% quarterly for OneHome by delivering seamless experiences for both products.

CGI

Product Consultant / May 2021-July 2023
Optimized Investment Solutions Through Model Portfolios

Solution (The What) – Led the development of a model portfolio templates portal that provided mixed asset classes for different types of investors in seconds, significantly reducing portfolio construction time.
Problem (The Why) – Tackled the inefficiency of manually creating tailored investment portfolios, which was time-intensive and inconsistent, affecting customer satisfaction and retention.
Metrics – Achieved an 8% monthly increase in customer retention rates, enhancing investment outcomes for Fidelity’s existing clients under investment solutions.

Enhanced Business Value Delivery Through Prioritization

Solution (The What) – Established an improved prioritization framework by optimizing JIRA ticket management, enabling a focus on high-value tasks using both qualitative and quantitative metrics.
Problem (The Why) – Solved inefficiencies caused by scattered priorities, ensuring high-impact business needs were addressed effectively.
Metrics – Increased business value delivery by 20% compared to the previous quarter, showcasing a measurable improvement in prioritization processes.

Tata Consultancy Services

Software Engineer / Mar 2018-Nov 2019
Developing APIs to Enhance Tax Processing

The How – Formulated and developed an Income Tax Business Application (ITBA) for the Income Tax Department using Spring Boot API endpoints.
Metrics – Minimized human errors in tax calculations and achieved a 10% reduction in maintenance costs.

Automating Data Conversion Processes

The How – Devised and implemented a script using Java libraries to convert XLS data into XML format, automating the manual data conversion process.
Metrics – Reduced the maintenance task time by 20%, improving overall efficiency.

Education

Dalhousie University, Canada

Masters in Applied Computer Science / Jan 2020-April 2021

Dr APJ Abdul Kalam Technical University, India

Bachelors of Engineering and Technology in Information Technology / Aug 2013-Aug 2017

Publications

These books are based on my personal experiences and insights shared by fellow product managers. They are intended for beginners and should not be considered definitive guides. Perspectives may vary, and I continue to grow and learn as a product manager. Please approach the content with an open mind. I have a deep passion for sharing knowledge and experiences, believing that by learning and growing together, we can inspire and empower one another to achieve more.

Idea to Launch Journey for Product Managers

Author - Neelesh Singh / Published - Jan 2023
This book offers a beginner-friendly guide to the WHY, WHAT, and HOW of product management, blending storytelling with actionable steps. Covering everything from ideation to launch, it delves into key areas like market research, competitor analysis, product-market fit, pricing, and MVP development. Learn to differentiate customer wants from product needs, anticipate competition, and create compelling roadmaps. Featuring a step-by-step framework, practical case studies, and agile methodologies, this book equips you to build customer-centric products and ace product management interviews. Whether you’re starting out or refining your skills, this guide lays a solid foundation for your journey

Ultimate guide for product managers

Author - Neelesh Singh / Published - Aug 2023
This book redefines product management by blending strategy, innovation, and actionable insights. Part One explores foundational skills like customer empathy, market assessment, and conflict resolution to build resilience and mastery. Part Two focuses on navigating organizational dynamics and resolving conflicts effectively. In Part Three, learn to tailor product management strategies for startups, mid-sized firms, and enterprises across B2B, B2C, SaaS, and more. Part Four dives into Agile workflows, sprint planning, and scaling products with cross-functional collaboration. Finally, uncover the technology and strategies behind leading digital products, including AI, APIs, and data-driven decision-making, to craft exceptional customer experiences.

Discover My Digital Footprint in Product ->